A beautiful, clean home is just a few clicks away!

  • If you’re not happy, let us know within 48 hours & we’ll come back out to make things right!

Questions?

Who will be cleaning?

The Maid Crew will send a uniformed, vetted & trained team of 2 – 3 professional employees to attend to your cleaning.

Do I need to supply anything?

Crews arrive will all the necessary gear to get the job done. If you have a specific product or vacuum you wish us to use, you’ll need to have it sitting out with a note for the Crew.

What’s the policy canceling or rescheduling?

As long as you cancel or reschedule 24 hours prior to your appointment, it’s free. If it’s within 24 hours, there is a $50 Late Cancellation fee as we’ll be unable to fill that time slot on such short notice.

Can I cancel my booking without calling?

We make canceling or rescheduling an appointment for service as easy as possible. You can email or call us at 804-644-6243. Our hours are Mon-Fri. from 7:30am – 4:30pm.

Can I pay by check?

The Maid Crew requires a debit / credit card to be on file & used as payment for all 1x or Initial Cleanings. Should you wish to go recurring, you may opt to pay by check AFTER the first cleaning however, debit / credit will remain on file as a back up method of payment.

Are you bonded & insured?

Yes! We are fully bonded & insured. All workers go through background checks, drug testing and are covered under workers compensation & general liability.

Do you use Green Products?

We use earth friendly products. Harsher chemicals are used when the task requires (such as oven cleaning). If you prefer a strict adherence to all green cleaning products, you will need to supply them and let the crew know to use your own stock.

Can you shine my floors?

The Maid Crew will sweep, vacuum & mop all hard surface floors but we do not use any floor wax or shining agents…. even if the Client provides & makes the product available. (Requires too much time between applications for the floor to dry.)

Includes…

KITCHEN

  • Load Dishwasher, Clean Sink, Countertop & Backsplash
  • Clean Face of Appliances
  • Clean Inside Microwave
  • Clean top of Fridge
  • Clean Face of Cabinets
  • Clean Utility/Laundry Room
  • Wipe down table & chairs
  • Vacuum, Mop & Collect Trash

BATHROOMS

  • Clean Mirrors, Sinks, Counters & Cabinets
  • Scour & Sanitize Toilets, Tubs & Showers, + shower door & track
  • Shine Chrome & Fixtures
  • Shake/Vacuum Rugs
  • Hand Wipe Clean the Floor
  • Clean Baseboards, Door Panels, Light Switch Plates
  • Fold towels, Empty Trash

ALL ROOMS

  • Tidy & Straighten
  • Change Linen / Make Beds*
  • Dust Furnishings, Fixtures & Entertainment Center
  • Dust Baseboards, Blinds, Chair Railing, Wall Molding
  • Dust Ceiling Fan Blades
  • Clean Light Switch Plates
  • Vacuum & Collect Trash

WINDOWS & DOORS

  • Dust all Window Sills
  • Clean Window above kitchen sink
  • Clean Front Door Glass & Sliding Glass Patio Door
  • Spot Clean French Door glass panes
  • Wipe around door knobs
  • Dust door paneling

SEASONAL CHORES (Costs Extra)

  • Cleaning Inside of Fridge and/or Oven
  • Wiping out inside of Cabinets & Drawers
  • Cleaning Closet Shelving
  • Cleaning Patio & Furnishings
  • Washing of Windows
  • Wiping down Walls, DeScuffing
  • Help with Organizing or DeCluttering
  • Chores listed above are not, by default, included with normal service. If needed, they do cost extra and need to be scheduled or requested in advance or at the time of booking.

WHAT WE DON’T DO

  1. The Maid Crew does not offer hand-washing of dirty dishes, carpet cleaning, vacuuming or steam cleaning of curtains/drapes, wash laundry, or new-construction clean-up services.
  2. To protect your belongings, The Maid Crews do not move heavy furniture or appliances or strip/polish floors.  Due to the delicate nature of the following items, The Maid Crews do not clean, polish or hand-wet-wipe Stemware, Chinaware, Silverware or Chandeliers. Additionally, we do not take down or remove light-bulb covers, casings or fixtures (globes, domes, etc.) to clean the interior nor do we replace burned out light bulbs.
  3. For health and safety, The Maid Crews are not required to stand on anything off the ground higher than a 1 – 2 level step stool, nor are they required to clean pet excrement or bodily fluids, mold outside of the normal bathroom environment, or other biohazards.
  4. Although Window Cleaning is available, exterior window washing is not available if a ladder is required outside the home. (If your windows fold into the home, yes, we can clean the exterior from within your home.)
  5. Finally, The Maid Crew does not clean anything outside the home such as porches, sidewalks, cobwebs on window exteriors or around porch lighting, etc.

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Yippee! NO CONTRACTS

You want to sign up but don’t want to commit? That’s Okay! No contract required.