Just had my first cleaning and I'm so happy! They did a great job, were friendly and responsive. Looking forward to the next cleaning!
What a nice way to come home from work - a clean place is so peaceful. Great job cleaning and even special touches like folding towels in a pretty way....
I liked that I could get a quote and schedule through their website. They were quick to respond, did a great job on the cleaning and their prices were on...
00:43 19 Feb 20
I originally had the maid crew clean while I recuperated from surgery but they do such a thorough cleaning that we are keeping them.
00:09 26 Jan 19
Wonderful, dependable service with very kind personal. They will do special projects with due notice! I’m very happy.Owners are pretty hip with communication using texts and emails which is great.
21:18 23 Dec 18
Ayiesha and Darlin do a wonderful job cleaning my house - so much so that I’d like them to be my usual monthly cleaners!- Bridget Crawford
Stacy E. Mitchell
18:24 28 Oct 18
We have been using The Maid Crew for about 6 months and are very happy with the service. Our house always looks, smells, and feels so clean after they have come. We regularly have Milagros, Ayeisha, and Darlin, and they work really hard to make sure... our house is spotless. Highly recommend!read more
20:10 09 Oct 18
I AM VERY PLEASED WITH THE WORK OF ESTAFANIA AND MILAGROS. THEY ARE FAST, THOROUGH AND PLEASANT TO WORK WITH. I WOULD LIKE TO HAVE THEM PERMANENTLY ASSIGNED TO ME IF POSSIBLE. NANCY OVERSTREET
18:24 04 Oct 18
The Maid Crew is the best ever company. Their work is excellent n they even don’t mind pets (they love my 2 doggies). They are kind and the employees really care about doing n providing the best service ever!! They showed much compassion when my... Dad was very very sick (he’s now passed away) and they had to clean around him when he was in bed. I’ve come to love the workers. Highly Highly recommend this company!!!10-4-2018The Maid Crew continues to be the best.company ever. I would never consider getting services from another company.SYLVIA & CRYSTAL are the best and go way beyond the call of duty! They have become like family to us!!Highly highly highly recommend this company!!!!!read more
15:39 04 Oct 18
We've been using Maid Crew for almost two years now and they have been such a huge help! We have a giant dog who sheds and are often so busy with work that having their help has made a big difference in our home to help us keep up. Ayeisha and Diana... are my favorites - they do an excellent job, but are also really fun to talk to and I love when they come over. Thank you so much for the awesome service over the years!read more
01:23 03 Oct 18
Had a great experience with this company from the initial set up call through the two wonderful ladies who showed up today. They emailed and texted me as promised. Great job Ayesha and Darlin 😉 I have a small two bedroom two bath and they... did an amazing job. They took care of base boards, floors, bathrooms and even the few dishes I had in the sink. Highly recommend this company.read more
13:10 28 Sep 18
We have been using The Maid Crew for over a year now and have been very happy with their service. They are easy to work with regarding scheduling and the crews we have are always friendly and thorough. I work from home, so I am here and on... conference calls most of the time they are here and they are always very aware of that. Ayeisha and Darlin were here this past week and did a great job, but frankly we've been pleased with all of the teams that have been to our house.read more
I have been using The Maid Crew for quite some time and I am pleased with their services. Sylvia and her crew are always pleasant and attentive to our expectations.
12:30 21 Sep 18
Kim & Durlin were great! They left the place spotless, and did it all while I was in the other room working. I could not have asked for a better experience. Thanks!
19:27 10 Aug 18
Easy to schedule, responds quickly to calls and email, they text estimated arrival time and then again for a 30 min out reminder. Great service and attention to detail!
22:09 31 Jul 18
We were extremely pleased with the service provided. It was a pleasure to come home! We have decided to hire them on a regular basis.
I'm very happy with the Maid Crew. All of the cleanings of my house have been thorough. I always get a text letting me know when they are on the way. Everyone has been polite and friendly, and of course the best part is having a clean house. I... highly recommend the Maid Crew.read more
22:22 18 Jul 18
Great cleaning team and scheduling. Excellent communication with the office.
Ted U. Here...Maid Crew is fantastic. I am so happy with the communications and professionalism they employee to me as their client.I strongly recommend...
01:32 19 Jun 18
Love them, always a good job
Clare Brown Meneely
13:18 12 Jun 18
I used The Maid Crew for the first time yesterday. I was looking for a maid service who can deep clean my home on a regular basis. The Maid Crew did a great job. The team was very thorough and professional. I was very pleased with the service and I... look forward to having them do my future cleanings.read more
13:47 11 Jun 18
Great job! Great communication and best house cleaning weve had. Will be continuing service!
02:13 04 Apr 18
The service I received from The Maid Crew was absolutely excellent! They managed to get me an appointment the day after my request; and stayed in constant contact with me through the entire process both via text and email. The ladies who performed... the service did an excellent job (in half the time) and were super sweet and professional! I would definitely recommend and use The Maid Crew for all future cleaning needs!!read more
02:38 01 Apr 18
The Maid Crew was great from the beginning about communication and via text which is my preferred method of communication. They let me know the day before what time to expect them and then called the day of when they were running ahead of... schedule.The three ladies were polite and overall did a great job cleaning our house. They were finished way faster and did not waste any time which saved us money for our initial clean. Additionally, the company contacted me for a review immediately and they have an offer to come back and reclean for free if there is something you are unhappy about.There were a few things I felt could have been given a little more attention but I also openly admit to the fact that I am very detail oriented and have extremely high standards. Overall, I’m looking forward to the next cleaning and continued relationship with the Maid Crew.read more
Ashley Osborne Rolander
12:31 30 Mar 18
The Maid Crew was timely and very friendly. They focused on all of the problem areas we identified and did a great job. Nothing better than walking into a clean apartment, and it smelled so fresh! I hadn't seen our bathroom that spotless since we... moved in. We will definitely be using again.read more
13:32 14 Mar 18
The ladies were very nice. Called when they got to my home. When I got home later that day from work my house even smelled clean. I will definitely be recommending them and using this service in the future.
16:13 21 Feb 18
The Maid Crew has been a huge help to my husband and I! Not only do they help keep the house impeccably clean, but it helps prevent household arguments about cleaning work. The best part is that it is a great cleaning at a reasonable price point and... very quick service. I definitely recommend them to others!read more
17:59 06 Feb 18
The Maid Crew was very efficient. Everything was clean very nicely.
16:19 02 Feb 18
The two ladies that cleaned our home did an amazing job. We could not be more satisfied. They even took the time to arrange our young son's stuffed animals in his bed and playfully lined up his bath tub, which he thought was hilarious! Thanks... again and we will definitely be using your service again in the future.read more
Molly B. Ransone
13:09 09 Dec 17
I am so happy with the initial cleaning and I am really looking forward to continuing the service. They were friendly and thorough. They communicated with me to ensure that I got the most out of the cleaning and in the areas that matter most to me... and my family. I would definitely recommend this service!read more
16:09 10 Nov 17
They did a very thorough job and I was definitely pleased with the cleaning. It's nice to know your money was well spent when people take pride in what they do and the cleanliness showed that.
13:25 17 Oct 17
The Maid Crew is fantastic! I have used other cleaning services and The Maid Crew is by far superior. The great customer service begins with your initial telephone call and never ends. They listen to your specific cleaning needs and have those... notes for the crew (I am obsessed with clean kitchen floors and spotless bathrooms). I have never been disappointed. The one time I did have a small concern I called and it was resolved beyond what I had expected. Yesterday I forgot to put the clean linens out (which is all I have to do) and the team leader called me to ask about it. WOW! They are efficient with their cleaning methods and everything is done well. The company sends you a reminder text and email a couple of days before each cleaning. Then the day before the cleaning they send a text giving you the time your team will arrive. I have used The Maid Crew for about a year and the crew is always on time. The cost is lower than any other agency I have used. I don't know why anyone wouldn't use The Maid Crew for their house cleaning needs.read more
13:40 11 Oct 17
The cleaners handled all of my notes extremely well. I have an old house with old wiring and had to leave a note about industrial appliances sometimes tripping the fuse. They totally took it in stride. They had to make a dozen tiny decisions about... where to put things, in the kitchen for example, and all of their instincts were thoughtful and helpful. Good job.read more
14:06 19 Sep 17
Jessica (supervisor) and Ben (partner) were phenomenal. Our house was a mess and they did a great job with the floors and the bathrooms. I'm sure my cat was all over them the whole time too because she loves people. Thank you!
Lily Kidd Kambourian
18:14 08 Sep 17
Great service at a reasonable price. We've got cats that are restricted to one part of the house and have never had a problem with it at all. Would recommend!
14:43 06 Sep 17
I love that they let me prioritize my needs and they worked through my house in that order. Thorough dusting and my floors look great. I've tried several cleaning services and I'm finally happy.
20:26 30 Aug 17
Very professional and friendly. Exceedingly happy with how spotless my home turned out after cleaning with this service!
12:46 22 Aug 17
I've use the Maid Crew for years and have been extremely satisfied. They do an amazing job every time they clean. Their customer service is outstanding and their attention to detail is what I was looking for. I highly recommend them.
20:18 24 Jul 17
Great work! Always on time and the place is spotless afterwards.
11:59 16 Jul 17
Outstanding service, great cleaning, affordable pricing. Been using them for years.
13:41 22 Jun 17
Always professional and do a great job. I couldn't be happier!
I can't say enough about how much I love these guys! Fast, professional, courteous!
00:56 11 May 17
The ladies of the crew make me feel like the queen of my castle. They have even offered to make the bed for me. The house is cleaned quickly and efficiently. They aim to please and they succeed!
22:34 10 May 17
Great service! They got things clean I didn't even know were dirty! I've used them a couple times for move-in/move-out cleanings and will continue to use them for my cleaning needs.
13:46 10 May 17
Young professional living in 2bed, 1bth apt. Very happy with cleanings. Do a great job with mopping, dusting and overall tidying things up. Been using their services for several months now. If anything not done the way I'd like, very good about... making note of the issue and preventing from occurring again. It's great to have that communication.read more
08:02 09 May 17
The crew was friendly and on time and provided great service. I would recommend them to a friend or family member.
14:28 19 Apr 17
We were overall happy with the cleaning and level of service provided. The price per man hour seems a little higher than hiring an individual person but that requires more effort to find the right person. we would use the company again!
13:41 12 Apr 17
First timer with the maid crew and I too was pretty happy. They scrubbed my bathroom like it has never been scrubbed before and it looks as good as an un-updated circa 1962 bathroom could look. In general, good attention to detail and good... communication. The women were very sweet and accommodating of me and my four dogs. Looking forward to a long relationship. Thank you.read more
15:19 23 Mar 17
The Maid Crew has been cleaning our home bi-weekly for a year now and they continue to do a great job. With two cats and a dog, it is hard for me to keep up with all the hair even though we have hardwood floors. They suck up all the dust/hair... bunnies, keep the bathrooms looking nice and provide much needed sanity!read more
14:46 14 Mar 17
Our first experience with The Maid Crew was wonderful! They cleaned the entirety of our home better than I typically do so it was definitely worth the cost! It was obvious that they'd touched every surface and moved things to fully vaccuum the... floors. Our ceiling fans were cleaned and even the dust under our armchairs! We will be doing a biweekly service to maintain the house. I was also pleased to receive a prompt text message (first thing in the AM) to alert me that my service window was changing slightly due to unforseen circumstances. In the end, they were only 15 minutes outside of when I originally expected them but it was nice knowing that they valued my time as well. So far everyone that I've spoken with has been polite and helpful. I have no reason to believe that this level of service will change and expect future cleanings to be just as great!read more
14:22 07 Mar 17
Very pleased, I will certainly become a full time customer. Great people.
19:38 28 Feb 17
I got the maid crew in after my youngest was born and it was such a blessing to have an effective and professional team of ladies there to not only do a deep clean but work around a 4 week old's schedule and sleep time!
14:10 21 Feb 17
We used The Maid Crew for the first time, and we were very impressed to have a fresh, clean home when they were complete. The crew was able to complete three special requests as well as the basic cleaning. And they are able to work around pets!
19:29 15 Feb 17
Couldn't be happier! First time user, wish I had done it sooner! Ashley and Jessica were amazingly energetic and friendly. The service they provided made such a difference, I had no idea...it was just amazing. Our main concern was the floors and... they worked really hard on them..they look better than ever. I feel better knowing that I will be able to maintain our home better now that I have them doing the deep cleaning on a schedule.read more
14:31 14 Feb 17
i have had 4 biweekly cleanings. I like that I can call into the office and talk about things that i would like improved. I gave them 4 stars bc i had a few visits where things were missed. However, yesterday a new crew came and did a fabulous... job.read more
06:13 11 Feb 17
We have been using the Main Crew for 2 years and are very satisfied. Our house is cleaned very well and their staff is energetic, friendly, and professional. I like that we receive scheduling notices by email and text.They do a great job.
Gotta say, I was sceptical because this was my first maid service. I'm glad I took the leap in hiring The Maid Crew. They've been able to clean what I overlook. For the underwhelming price of their service, I get to come home worry free after a long... day of work. Thank you TMC!read more
18:11 06 Feb 17
very flexible, timely, and follows directions. will highly recommend
22:10 11 Jan 17
The maid crew is SO tentative to emails and calls, and they do what they say they are going to do, and they even do more! They cleaned things we didn't expect, and we LOVE having them!!!!!!!
14:39 04 Jan 17
We have used The Maid Crew for a month now and do their weekly cleaning. Very pleased with everything. The company is great with weekly changes as far as different things I want done, cleaning is always great, and they are extremely professional.... Highly recommend.read more
20:13 01 Dec 16
Great Job ! Fast service at a reasonable price. Have used them on several occasions and have always been happy !
Such a great experience! Nita and Ashley did a fantastic job. they were thorough and thoughtful. They were friendly and efficient. I will use them as my cleaning crew every time! I highly recommend The Maid Crew.
23:11 19 Nov 16
It's been such a relief to not have to worry about cleaning my house on top of everything else that needs to get done. Plus they get the kitchen sink and shower glass cleaner than I ever did!
15:04 14 Nov 16
Maid Crew is the best! On time, and Alexis is the hardest plus best cleaner. I have been using them for almost a year. Both of us are retired and have at this time physical problems, so we have had surgery. I really don't know we would have done... without them. When they leave, my home is bright and smelling clean. Believe me when I say what a difference between before and after. NOTE: we have 2 dogs!!!!!!!!read more
Mie Mie Hlaing_RVA
20:42 10 Nov 16
Very clean. I am very satisfied with their service. Thanks.
19:02 10 Nov 16
Very kind and respectful cleaners! They were very courteous and efficient!
15:19 09 Nov 16
They were great. They were able to get us scheduled at the last minute. The crew was timely and got more work done in less time than a previous company we'd tried.
18:43 01 Nov 16
The Maid Crew did a very thorough job for a far more affordable price than most places I have used in the past. I was not able to be there to meet the team for the first time they came to my house, but they seemed to treat my house with great care... and respect and I was very happy when I came home! I also loved the text messaging service - they were running late and texted me right away to let me know there was a slight hold up and clarified what time they would be there. It's very comforting to have someone I can trust come into my home - I will definitely be using them again in the future!read more
15:12 31 Oct 16
Extremely nice group of ladies. Finished all of the extras I asked for and they were still able to get the rest of my house clean in the allotted time. Will be signing up for recurring service.
13:30 30 Oct 16
Crew did a great job. With holidays coming up, I'll be calling on them again.
19:51 18 Oct 16
Had some issues in the past few months but new crew is doing a great job following work order 👍🏼
16:43 16 Oct 16
Amazing job! We recently moved and had dust from moving and refinishing floors and everything was sparkling after they came! There are few things as fantastic as coming home to a squeaky clean home! Will definitely be signing up for regular service!
19:05 10 Oct 16
This was my first time using Maid Crew, from the first call to inquire about pricing and availability to the crew leaving .. everyone was very professional and friendly. I have already referred them to friends and family and I will definitely will... use them again in the very near future.read more
23:25 07 Oct 16
We have been using the maid crew for over a year and have always had a wonderful, professional experience. Our most recent crew was fabulous and our home looks wonderful!
14:05 07 Oct 16
We've tried four different cleaning companies, and after the Maid Crew's visit, we were the most pleased!! I loved that they called on their way over and were punctual. They asked what areas were most important to me -- which I've never been asked... before. My floors and bathrooms were left sparkling! Jessica and Bernadette did a great job! They were blessings to this busy momma.read more
14:23 05 Oct 16
I have been using the maid crew services for a few months now. They have great communication on the times of arrival and are never late. Always smiling and very pleasant. I work a lot of hours at the hospital so it is nice to come home to a clean... house and not have to stress out about it! Thanks guys!!!read more
13:49 05 Oct 16
Excellent cleaning! We have an older home but now our floors look better than ever, bathrooms shine, and that's not easy with 60+ year old finished to clean. Very hard working crew.
15:48 03 Oct 16
Very convenient! House looks great!
23:24 23 Sep 16
Their communication was absolutely fantastic! The whole experience was so painless and coming home to a beautiful and spotless home made my day. Thank you so much!
14:40 22 Sep 16
We have had services with the Maid Crew for over a year. I can't tell you how nice it is to come home to a beautiful, clean house at the end of the day. Our weekends are now ours to enjoy!
23:52 20 Sep 16
First time user of the service and we were very happy with the results. Great communication from the team and very conscientious about our indoor cats.
14:15 15 Sep 16
The Maid Crew has done an excellent job with my home, from beginning to end. It was easy to make an appointment, communication was clear around expectations and logistics, they asked plenty of questions about specific aspects of what needed done,... they did a terrific, thorough job, and they followed up at the end to let me know they were done and any issues they encountered for when they come back. I've had many cleaning services over the years, and this experience ranks among the best. Highly recommend.read more
03:53 15 Sep 16
Arrived on time, worked diligently, friendly yet focused. Great crew!
12:19 14 Sep 16
We are really happy with this service. Our cleaning was thorough - every surface was touched and cleaned. We are a busy family with 3 kids and our home gets a lot of wear and tear. Our crew took time and care in our home. This service is also a... great value compared to many other companies in our area.read more
Renee Soboleski Brown
15:24 13 Sep 16
The Maid Crew consistently provides a superior clean. I've used other cleaning companies and have been very disappointed. The Maid Crew never lets me down. I'm very happy I found them!
14:54 13 Jul 16
We brought the maid crew on board to help keep our old house clean- we entertain frequently and have two dogs and a four month old baby- we need all the help we can get! They've been so wonderful- always eager for feedback and wanting to make sure... we're 100% satisfied. They keep all of our preferences in their notes, so they always get the job done as requested! We will certainly be recommending to our friends. Thanks!read more
Kristi Lee Puglise
14:11 10 Jun 16
The girls were extremely nice and did an amazing job. Cleaned the entire house (3 br/2bath) in an hour and a half. Super satisfied with them! Thank y'all so much.
17:17 13 May 16
they do a good job, always very professional at their work!
Have used them about 5 Years.
Sarah E. Amick
17:01 21 Apr 16
The Maid Crew has been cleaning my home for several years now. Their reliability, trustworthiness, and customer service are the best!
16:14 20 Apr 16
I have had back surgery, knee replacement, and now I have a torn rotator cuff. There are some things I want done in a particular way & these wonderful Girls are on top of things. I like I have the same girls every week so I don't have to explain... every time. I have had other cleaners & they didn't do as well. DUH...... that is why I switched.
I could go on & on but suffice to say.............THE MAID CREW IS A LIFE SAVER & WONDERFUL.
Thanks, Marylearead more
23:26 18 Apr 16
Had the Maid Crew come out for the first time on Friday! Not only did they do a great job, but their customer service was wonderful! Kudos to Nita and her team 🙂
16:26 24 Mar 16
We have been using the Maid Crew for a few months now on a bi-weekly basis. Always great service and they are willing to adjust to anything special you request. Definitely recommend!
01:04 16 Mar 16
I felt like a guest in a fine hotel. The crew folded my towels beautifully and the toilet tissue was pretty also.
14:29 02 Mar 16
I've had about 6 cleanings with them now and each one has been very thorough. I haven't been able to find anything that was missed. I highly recommend The Maid Crew if you are looking for a friendly and reliable cleaning service!
20:41 26 Feb 16
The first cleaning was AWESOME!!!! Second one Ok... their service is great, prompt and I would recommend the Maid Crew to family and friends!
Lisa Hoover Green
15:17 23 Feb 16
My crew has been doing a great job recently. I love coming home to a clean house. The kitchen especially looks great and I love that they will make ALL the beds!!
Sarah E. Amick
17:29 03 Feb 16
This company has been cleaning my apartment for several years. I have found them to be very trustworthy and helpful.
13:07 29 Jan 16
I originally started to use the maid Crew because I had double knee replacement and could not throughly clean my bathrooms.
These people worked with me to make an affordable, convenient and scheduled cleaning that met my needs. I have been very... pleased with there work. Their staff is professional, cheerful and excellent at their jobs. Originally I planned for this to be a short term deal, but I am so pleased with the work that I have decided to continue their services as I appreciate the extra time and effort their presence provides me. Treat yourself to this! You are worth it!read more
17:03 26 Jan 16
I am very satisfied with the services of The Maid Crew. They company is in regular contact with me regarding scheduling, satisfaction, etc. All concerns are handled effectively and efficiently. The ladies that clean our home are very good at what... they do (and I can be a picky customer!). "Pet peeves" are requested and the ladies make sure that these areas are completed to expectation. It is wonderful to come home from work to a beautifully cleaned home! I would absolutely recommend The Maid Crew to others.read more
16:02 22 Jan 16
Couldn't be happier with the crew and the cleaning. Everyone from management to the onsite crew did a fantastic job of working with our schedule and make our house look fantastic. Would highly recommend.
15:46 22 Jan 16
I've used Maid Crew for 7 years and they always do an excellent job! Outstanding customer service, and the cleaning staff does a great job and is very personable.
17:54 19 Jan 16
We have used The Maid Crew for over 4 years and never had an issue with quality or thoroughness. We have gotten to know our crew and that helps build trust and ensure we are able to communicate our requests.
18:30 18 Jan 16
We have been using The Maid Crew for the past 6 years. They are very reliable and do a fantastic job! I often say The Maid Crew helps me focus on what is most important in my life, like spending time with my kids rather than spending time cleaning... bathrooms! I highly recommend giving them a try.read more
16:24 09 Jan 16
We have been a customer of The Maid Crew for over 3 years. They do a wonderful job and we love coming home to our clean home every other Friday. Here are a few reasons we love this company!1. Very low turn over with their staff. We have had the... same 2 crew members come for almost every single cleaning.2. They change bed linens and make all beds. I have found most companies charge an extra fee for each bed. The Maid Crew doesn't charge extra and they make arrange stuffed animals in different places in the kids room which makes it fun for the kids. This is a huge plus with 7 kids as you can imagine.3. Customer Service. The office staff are so attentive to the needs of their customers. They always listen and are quick to find a solution to any issue good or bad.4. Small local company which is always a plus for us.read more
18:32 06 Jan 16
The Maid Crew does a quick but effective job of getting my house clean! I like how well they communicate, like a heads-up reminder text and also a call when the team is on their way.
15:56 06 Jan 16
I've had about 5 cleanings with them now and each one has been very thorough. I haven't been able to find anything that was missed. I highly recommend The Maid Crew if you are looking for a friendly and reliable cleaning service!
16:38 05 Jan 16
Always a great job! Been using for over 5 years! Trust the Maid Crew in my home!
21:45 01 Jan 16
The Maid Crew have helped me out several times over the years. On each occasion either for moving into or out of a house . Last week they came to do a seasonal clean for me. I was delighted to come home and find everything so beautifully clean, and... 5 days later it still looks great.I have stainless steel doors on my fridge which get covered in finger marks , and those doors are sparkling. My hardwood floors look great, and my kitchen and bathrooms are also looking great.The cleaning crew are always kind and courteous , and many of them have been with the company a good long time, so they even remember my dog from years ago, and she loves them.I recommended the Maid Crew to my mother a couple of years ago , and she is equally thrilled with them and looks forward to every visit. Call them , you won't regret it.read more
15:38 30 Dec 15
Great service. Thorough cleaning. No problems. What's not to like. One of the best gifts I've ever given myself!
17:51 13 Aug 15
They showed up on time and left the place absolutely spotless, and at an excellent price! We were so impressed by them that we're now going to sign up for a recurring service. Great job!
Like many people here in Richmond, my wife struggles with allergies. Richmond has been known as one of the worst places to live in the country for people...
17:40 01 Jul 15
We've used The Maid Crew for years, through 2 houses, and they continue to do a great job.