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Check out what’s included in the different type of services we offer

Seasonal chores & add-ons
Need some help with seasonal chores? Sure thing – we’ll gladly take them off your plate. Seasonal extras and add-on services we perform for an additional fee are listed below.
  • Cleaning inside of fridge and/or oven
  • Chemical scrub inside of oven
  • Wiping out inside of cabinets & drawers
  • Cleaning closet shelving
  • Cleaning patio & furnishings
  • Washing of interior windows
  • Hospital-grade sanitizing of the entire home using fogging or misting
  • Dust & sweep garage
Chores on this list cost extra and don’t come with normal service. Please make sure to request & schedule them in advance during your booking procedure.
What our cleaners won’t do

While we’re happy to lend a helping hand, there some services that The Maid Crew does not offer or provide:

  • Shampoo carpets, drapery, or upholstery
  • Debris & junk removal services
  • Wiping down or descuffing of walls
  • Paint scraping or cleanups
  • Scrubbing or restoration of floor grout
  • Stripping or waxing of flooring
  • Hand washing of dishes
  • Wash, fold or iron laundry
  • Cleaning of chandeliers
  • Polishing of silverware
  • Decluttering & de-hoarding
  • Cleanups of biohazard & biowaste
  • Nicotine, fire, or water restoration

Expectations & Terms of Service

Top house cleaning service in Richmond

Our re-clean pledge has your happiness guaranteed

Flat-Rate Service Guarantee
For all Recurring, Fixed-Priced or Flat-Rate Services, The Maid Crew remains available to you for up to 48 hours after your cleaning allowing you time to look over our work and to make sure all is to your liking. If there are aspects of a particular cleaning you are unhappy with, simply contact us within 48 hours of our visit and we will gladly return to address any issue(s) you may have found.
Conditional Guarantee For Hourly Based Cleanings
Hourly based jobs are based on a client’s budget and/or estimate as to the amount of time & labor that’ll be needed to complete the scope of work requested. Due to the potential for a client to book or reserve an insufficient amount of time & labor, The Maid Crew cannot guarantee the amount of work completed. The Maid Crew will only provide a guarantee on that which the crew actually had time to attend to & sign off on. There is no guarantee or re-clean for rooms, tasks or areas not attended to due to time running out. If the crew does need more time to complete the scope of work requested, the client will be afforded an opportunity to authorize more time. If a client finds an area which the crew cleaned to be lacking, The Maid Crew will be more than happy to return for a reclean of the area in question. (NOTE: The client must contact us within 48 hours of our original visit to qualify.)
No Refund Policy & Waiver Of Re-Clean Remedy
Please be aware that once time & labor has been rendered, a reclean (requested within 48hrs of our original visit) is the only remedy available for clients that find themselves unhappy with specific aspects of the cleaning. The Maid Crew does not offer full or partial refunds …. we provide no-cost recleans of the areas in question. And finally, if the client (or their representative) is home and conducts a walk-through while the crew is finishing up and subsequently gives a thumbs-up, signs off on the job and/or tips the crew as a gesture of appreciation for a job well done, such motions will be viewed as an acceptance of work rendered and a waiver of reclean eligibility.

Explore how our cleaning list looks in each room

Click on the hot spots to see the description of what you can expect from our standard house cleaning appointment.

KITCHEN

Load dishwasher, clean sink, counter & backsplash. 1 of 16 Microwave Inside & Out 2 of 16 Stovetop & Oven Exterior (Interior costs extra) 3 of 16 Topside of Rangehood 4 of 16 Door Handles & Surrounding Area Wiped 5 of 16 Face of Cabinets (Inside cabinets & drawers costs extra) 6 of 16 Top & Face of Fridge (Inside Fridge costs extra) 7 of 16 Barstools & Chairs wiped down 8 of 16 Interior side of back door panels & around knob wiped down. 9 of 16 Trash collected & removed. 10 of 16 Mats/Rugs shaken or vacuumed clean. 11 of 16 Floors vacuumed & mopped. 12 of 16 Clean window & ledge. 13 of 16 Cobwebs removed. 14 of 16 Light fixture dusted. 15 of 16 Table dusted. 16 of 16
  • Dust the lighting fixtures
  • Remove the cobwebs
  • Wipe door handles and the surrounding areas
  • Tackle the topside of rangehood
  • Clean the microwave inside & out
  • Outside of the fridge (interior offered as an add-on service)
  • Clean the stovetop & outside of oven exterior (interior offered as an add-on service)
  • Load the dishwasher, sanitize the sink, counter & backsplash.
  • Clean the interior side of back door panels, doorknob & high-touch knob area.
  • Outside of kitchen cabinets (interior & drawers offered as an add-on service)
  • Collect & remove the trash
  • Shake and/or vacuum the mats and rugs.
  • Wipe down bar stools & chairs
  • Dust and wipe the table
  • Vacuum & wet mop the flooring

BATHROOMS

Baseboards wiped clean 1 of 14 Tub & Faucets cleaned. 2 of 14 Shower interior & fixtures cleaned. 3 of 14 Shower glass & door frame cleaned. 4 of 14 Toilet inside & out, including surrounding baseboards and flooring. 5 of 14 Mirror cleaned. 6 of 14 Faucet, sink & counter wiped clean. 7 of 14 Face of cabinets & drawers (inside cabinets costs extra) 8 of 14 Decorative shelving dusted 9 of 14 Floors vacuumed & mopped. 10 of 14 Towels Folded 11 of 14 Cobwebs removed. 12 of 14 Blinds & window ledge dusted. 13 of 14 Bath mats shaken/vacuumed, trash removed. 14 of 14
  • Remove the cobwebs
  • Clean the shower glass & door frame
  • Dust the blinds and window ledges
  • Wipe the bathroom mirror
  • Clean the interior of shower & fixtures
  • Folded the towels
  • Dust the bathroom shelves
  • Sanitize the sink, faucet & counter
  • Clean the tub & faucet
  • Sanitize the toilet inside & out, including the surrounding area
  • Wipe the baseboards
  • Shaken or vacuum the bath mats & remove the trash
  • Clean the face of bathroom cabinets & drawers (interior offered as an add-on service)
  • Vacuum & wet mop the flooring

BEDROOMS

Baseboards wiped clean 1 of 11 ONE Complimentary Bed linen change-over [fresh set of sheets must be sitting out on bed(s) to be remade.] Additional bed-linen change-overs available at additional cost. 2 of 11 Top of picture frames dusted 3 of 11 Throw blankets folded, room tidied. 4 of 11 Interior Window Washing upon request – EXTRA COST 5 of 11 Window frames, sills & Blinds dusted. 6 of 11 Headboard & footboard dusted. 7 of 11 Floors vacuumed & mopped. 8 of 11 Cobwebs removed. 9 of 11 Tables & dressers dusted. 10 of 11 Underside of raised furnishing vacuumed. 11 of 11
  • Remove the cobwebs
  • Dust the picture frames
  • Dust the window sills, frames & blinds
  • Interior window washing – offered as an add-on service
  • Dust the headboard & footboard of the bed
  • Dust the bedside tables and dressers
  • Fold the bed throws & blankets, tidy up the room
  • Wipe the baseboards
  • Vacuum the underside of raised furnishings
  • Vacuum & wet mop the flooring
  • ONE Complimentary change-over of bed linen [fresh set of sheets must be waiting on bed(s)] Additional bed-linen change-overs offered as an add-on service

COMMON AREAS

Baseboards wiped clean 1 of 11 Gather up dirty dishes, collect trash, general tidying. 2 of 11 Rugs, carpet & floors vacuumed; hard flooring mopped. 3 of 11 Shelving & Decor dusted. 4 of 11 Upholstered furniture & Underside of couch cushions vacuumed 5 of 11 Blinds & window sills dusted. 6 of 11 Pillows fluffed, throw blankets folded. 7 of 11 Entertainment center / console, TV dusted. 8 of 11 Cobwebs removed. 9 of 11 Tables & furnishings dusted. 10 of 11 Ceiling fans/fixtures dusted clean. 11 of 11
  • Remove the cobwebs
  • Dust the ceiling fan & lighting fixtures
  • Dust the shelves & decor
  • Fold the throw blankets & fluff the pillows
  • Dust the entertainment center, console, and/or TV
  • Wipe the baseboards
  • Dust the blinds & window sills
  • Vacuum the rugs, carpet & floors, wet mop the hard flooring
  • Dust the side tables & furnishings
  • Vacuum the underside of couch cushions & upholstered furniture
  • Take care of the dirty dishes, trash & tidy up the room

FOYERS & WALK-THROUGHS

Panels, Molding & Ledges dusted. 1 of 10 Floors vacuumed & mopped. 2 of 10 Hand-Rail & In-Between Stairway Balusters dusted. 3 of 10 Furniture dusted. 4 of 10 Blinds & window sills dusted. 5 of 10 Stairway tread & carpet vacuumed. 6 of 10 Stairway baseboards wiped clean. 7 of 10 Cobwebs removed. 8 of 10 Baseboards dusted 9 of 10 Wipe Window Sills 10 of 10
  • Remove the cobwebs
  • Wipe window sills
  • Dust the blinds & window sills
  • Clean the stairway baseboards
  • Dust the baseboards
  • Dust the hand-rail & in-between stairway balusters
  • Vacuum the stairway tread & carpet
  • Dust the panels, modings & ledges
  • Dust the furniture
  • Vacuum & wet mop the flooring

Get a prompt and fair quote now!

Just click on the button to enquire about the availability and we’ll provide you with a FREE and transparent quote that is free of hidden-charges and unpleasant surprises.