House Cleaning Jobs

The Maid Crew is located within the County of Henrico at the address listed below. Please click the Google Maps address link below to see exactly where our office is compared to where you are located.

7137 Staples Mill Rd, Richmond VA 23228

We do not offer “flex scheduling” like you’d find with Uber or DoorDash which allows you to turn on/off your availability. And, while we are not opposed to hiring part-time workers, we prefer to reserve any available openings for those seeking full time employment. Full time for us means working Monday through Friday from 8am until work is complete (2:30pm – 4:30pm). If you’re seeking part-time work, you’d have to be available for at least 3 days a week. If you wish to work half days and be off by a certain time, you will have to work solo and make use of your own vehicle to get to & from the jobs. Company vehicles are reserved for crews of 2 or more. Additionally, part-time workers are not eligible for certain benefits/perks.

YOU DO NOT HAVE TO USE YOUR OWN CAR TO GET TO & FROM THE JOBS!

The Maid Crew has its own company vehicles which teams use to get to & from the jobs throughout the day. If you don’t want to use your own car, you WILL BE REQUIRED show up at our office when scheduled and work in a team with 1-2 other people. Here are the only reasons why you would need or want to use your own car…..

• If you prefer to work as a solo cleaner where you go directly from your home to the 1st job of the day and directly home after the day’s work is complete.
• If you prefer to only work until 1 – 2pm every day you will need to work as a solo cleaner using your own vehicle. We cannot pair you up on a team and force your teammates into only getting a half-days worth of work because you want to be off early.
• If you normally work in a team making use of a company car BUT you need to be off early or come in late due to an appointment or commitment, you will either be scheduled to work solo using your own car that specific day, OR you will need to use your car to meet up with the team where-ever they may be.

Mileage Paid: Mileage Reimbursement is paid to all eligible employees at a rate of 60¢ per eligible mile. Mileage Reimbursement is not awarded to subcontractors (since they can claim their own mileage deduction on their taxes). Things to know about eligibility:

• NO company pays its employees mileage to get to work in the morning nor to get home after work. With that in mind, if you are working as a Solo Cleaner, The Maid Crew does not pay mileage when workers drive from their home to the first job of the day nor does it pay mileage to employees driving home from their last job of the day. The only mileage reimbursement paid is for miles or distance driven BETWEEN jobs throughout the day. 
• If you have to use your car to meet up with or follow your team around throughout the day because you are getting off early or arriving late, mileage reimbursement is not available.

While working alone as a Solo Cleaner is not required, there are some advantages.

• Working as a Solo Cleaner (Team of One) is only available to those that have gone through training and shown themselves trustworthy enough to provide quality, detailed cleanings without the need of a Team Lead working alongside.
• Those who prefer to work as a Solo Cleaner are not required to come into the office every morning and can go directly from their home to their first job of the day. This allows them to also go directly home after the day’s work is complete rather than returning to the office. Solo Cleaners only come to the office when there is a company meeting or to reload chemicals and supplies.
• Solo Cleaners are only assigned 1 – 2 houses a day (preferably 2 houses… one in the morning and one in the afternoon). As a result, Solo Cleaners spend less time on the road driving. In contrast, if you were on a team, you would have to drive to the office every morning to meet up with your team. Because there are more people on a team, Teams are usually assigned 3-5 houses a day which results in more drive-time between jobs. You will then need to return to the office at the end of the day to grab your car and head home.
• Because Solo Cleaners spend less time on the road driving, the overall amount of time devoted to their job ends up being less than if you were to work in a team. As a result, Solo Cleaners typically earn about the same or a little more as those in a team while devoting less hours per week to the job.
• Tips are a big part of this work. Do a good job and the client is likely to tip. Solo workers therefore get to keep 100% of any tips on homes they cleaned by themselves. Those working on a team have to split any tip that the client may offer up.
• Those who prefer to work as a Team of One (Solo) will need to make use their own vehicle. Crew / Company Cars are only made available to those that come into the office every day and then head out with their team.

• CLEAN TIME: Wages paid to you are based on the amount of time allocated to clean the home assigned. If the mobile app says that the home you’re going to clean allows for up to 3 Labor-hours, that means you will get paid for 3 hours EVEN IF it only takes you 2 hours and 35 minutes to complete the work. If you are a slow-moving worker that likes to take your time and the 3 hour job takes you 3 hours and 20 minutes, you will still only be paid for 3 hours. In this type of arrangement, you are getting paid for the “clean time” or a fixed amount of time and labor.
• DRIVE TIME: The Maid Crew does not pay for drive time to & from the homes being cleaned and here’s why. The Maid Crew’s management does not wish to micro-manage workers. If a crew or solo worker decides they want to take time off for lunch in between jobs and drive to Chipotle, we want to give them the ability to do that without having to monitor their movements. If, after heading out from the office in the morning, a crew or solo worker wishes to stop off at WaWa for drinks and snacks for the day and fill up their gas tank, then they are free to do so…. we do not want to have them explain why they didn’t do that BEFORE they came to work. The ONLY thing we want to have to micro-manage or worry about is whether the crew/worker is arriving at the customer’s home within the arrival window the customer was provided, whether they’re doing a good job cleaning and whether the client is happy…. we don’t want to monitor or micro-manage a worker’s every stop & turn while they’re driving to & from their jobs… which is why we don’t pay for “drive-time”. Workers are in control of how much time they spend or waste getting to & from their jobs throughout the day.

The first 5-10 days are spent in training at a rate of $16phr from start of the day to end of the day (INCLUDING drive-time). If you’ve come to us with experience already, you could be in and out of training literally within a few days. After training, wages start at $20 per hour for each clean-time hour alotted per job. Partners make $20phr, Team Leads make $22phr. Your hourly average could be higher though. Example: If your wage is set at $20phr and the job you’re at is afforded 3 labor-hours of cleaning, you’ll get paid $60 for those three hours of cleaning. If you’re able to get that 3hr job done in only 2hrs & 40mins, you still get paid $60. In this scenario you will have earned an average of $60 ÷ 2.66hrs = $22.55phr. So, while your pace is key, so too is providing a quality, detailed cleaning. Detailed, quality work makes for happy clients that tip more often. If you speed through houses and quality suffers, tips go down and client complaints go up.

If working a full 5 days a week Monday – Friday, weekly wages during training is anywhere between $400 – $570. Once out of training, the average weekly earnings (before taxes) is between $500 – $700. In addition to that, we also have a monthly performance bonus which could net you up to an additional $135 on the first Friday of each month. (BIG HEADS UP: If you’re truly interested in working and prove reliable in showing up for work on the days you’re secheduled, we will load you up with work as best we can. If you call out a lot or only ask to be scheduled 3 or 4 days a week, OR you only want to work until 2pm every day, then your weekly earnings potential will be limited. Please do not expect to earn $500-$700 a week if you’re only working the equivalent of part-time hours.)

In addition to the great pay we offer, here are some additional perks that come with the job.

— No Working Nights or Weekends: This is the #1 perk that candidates and employees point to as reason for wanting to work at The Maid Crew. We get it… no one likes having to work when others are off. Working nights & weekends means missing out on all the barbeques, birthday get-togethers, family outings, weekend trips to the beach…. well, no more. Enjoy & spend your nights and weekends any way you like… just make sure you’re back & ready for work Monday @ 8am.

— Paid Days Off: Each Team Member has the ability to earn Paid Days Off bonuses that are awarded based on ratings and performance.

— Paid Birthday Off (Full-Time Employees): We all inwardly cherish and anticipate that one day of the year that we get blessed and lavished on by others. It’s YOUR birthday and we’d like to share in honoring you on your special day by paying you to take the day off…. go make some noise!

— Holidays Off: The Maid Crew is closed in honor of the following six major federally recognized holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving (including Black Friday) and Christmas (including Christmas Eve). PAID Holidays Off …. Holiday pay is available to qualifying employees that meet certain expectations as explained within the employee handbook.

— Tips: While we do have some generous clients that love to tip, some clients just need a little extra push to reward your good work. After each cleaning, clients are sent a request to rate the service. They are, at that time, able to offer up a tip as well. The better the cleaning, the more likely or larger the tip.

Cleaning companies VARY greatly in the way they classify their work-force. Workers are either brought on board as Employees whereby the company will take care of all the tax-withholdings on the worker’s behalf OR workers are classified as Subcontractors whereby the company pays the worker the full amount of wages owed to them and then the worker is responsible for paying tax withholdings to the IRS on their own. If you have worked for Uber or DoorDash, you are familiar with this subcontractor 1099 arrangement. 

The Maid Crew currently classifies all workers as Employees. By January 31 of each calendar year, employees are provided with a W-2 Tax Withholding form. If you prefer to be classified as a Subcontractor so YOU can control all of your tax withholdings, deductions and exemptions, please let The Maid Crew management know at the start of your onboarding.

No… but it definitely helps. Regardless of experience, all new-hires go through a certain degree of training. For those with experience, it’s more about learning how we do things here at The Maid Crew. If you don’t have experience it will probably take you longer to get through training as you’ll have to learn new habits, patterns, tips & tricks of the trade. In the end, what we’re really looking for is someone that’s teachable, reliable, works well with others, is respectful, and who can keep up with their coworkers.

Here are The Maid Crew’s basic requirements:

— You’ll need proof of a Work Permit or Social Security Number.

— You’ll need a valid driver’s license that’s not expired nor suspended.

— You need to have a clean DMV record (free of DUIs, DWIs or reckless driving).

— You need to have your own working vehicle to get back and forth to work in.

— You’ll need to pass a drug screening and a nationwide background check.

— You need to be physically fit enough to handle 4 – 6½ hours of house cleaning a day.

We do not typically hire “couples” or friends or siblings with the intent on allowing them to work together as a team. If you were to be hired and YOUR employment works out well and you then refer a sibling, spouse or friend, we would consider their application but would never hire them under the condition that you and they be allowed to work exclusively together.