At The Maid Crew, your trust & confidence is of utmost importance. Although each Maid Crew employee is trained to exercise the utmost care and caution when cleaning, accidents do occur from time to time. When damage/breakage occurs, employees are instructed to fill out an “Accident Report” after which point someone from our management staff will contact you. (Carbon copies of paper-based accident reports are left on the customer’s counter or table. If filled out digitally, the customer will get a copy of Accident Report emailed to their primary email address on file with The Maid Crew. Please check spam/junk mail folders if you’ve been texted about a breakage or damage but cannot locate the report in your inbox).